FOUR HAVEN HOME CARE

Frequently Asked Questions

How do I begin the process of receiving home care services?

To get started, please contact our team, and we will guide you through the initial steps, including assessment, eligibility determination, and creating a customized care plan.

Can I make changes to my care plan if my needs evolve over time?

Absolutely, we understand that needs change, and we're flexible in adapting your care plan accordingly. Just reach out to us, and we'll make the necessary adjustments.

Are your caregivers trained and qualified to provide specialized care for clients with different needs and conditions, including workers' compensation cases and cancer patients?

Yes, our caregivers are extensively trained and experienced in providing care to clients with various needs, including those with chronic conditions, disabilities, and specialized medical requirements, such as individuals with workers' compensation cases and cancer patients.

Do you provide services for private pay clients?

Yes, we offer a range of home care services for private pay clients who are not part of government-funded programs. We can work with you to create a personalized care plan based on your needs.

What is Act 150, and how does it work for home care services?

Act 150 is a Pennsylvania program that provides home and community-based services to eligible individuals, typically older adults. This waiver may cover services for individuals who may qualify based on their age, functional need, and financial eligibility. It also extends to those with workers' compensation cases and individuals receiving cancer-related care.

Can you explain what OBRA waivers are and who qualifies for them?

OBRA (Omnibus Reconciliation Act) waivers are Medicaid-funded programs that provide long-term care services to individuals who meet specific criteria, such as functional and financial eligibility. We are an approved provider for OBRA waivers and can assist you in accessing these services.

How can I determine if I'm eligible for Act 150 or OBRA waivers?

Eligibility for Act 150 is generally based on your age, functional need, and financial criteria. To assess your eligibility, we can guide you through the process and connect you with the appropriate agencies. OBRA waivers have their own criteria, which we can help you navigate.

Are there limitations to the services offered under Act 150 and OBRA waivers?

Services covered by Act 150 and OBRA waivers are comprehensive and tailored to individual needs. However, there may be limitations and guidelines set by the programs, which we can explain to you during the assessment process.

What if I have questions about billing, rates, or payment options for private pay services?

We have a dedicated team to address your billing and payment-related inquiries. We will provide you with a clear breakdown of rates and payment options.

How can I get in touch with your team to start the process or ask further questions?

You can contact us through our website, by phone at 267-916-8242 , or by email at info@fourhavenhomecare.com.

We're here to help and provide you with the information you need to get started with our home care services.